Clear Terms For A Service Built To Keep Content Moving.
Company And Service
The Infinite Content Machine is offered by Synthoreum LLC, doing business as Always-On Creatives. We create and publish social content for one customer-selected channel, based on your completed onboarding, supplied brand materials, and approved brief. Each plan includes 30 posts per month, a fixed count in both 28-day and 31-day months. Starter includes 30 single-image posts, captions and hashtags, and publishing to one channel. Before design, you may approve or reject the proposed words. Core includes 12 single-image posts, 10 five-slide carousels, and 8 motion graphics, with captions, planning, a review calendar, publishing after approval, topic requests, word edits before design, and up to three small post-design fixes per month.
Production And Approval
Production starts after checkout payment clears and onboarding is complete, including the required information and brand assets. We expect the initial seven-post review batch to be ready in a few days. We do not promise delivery within 48 hours. After you explicitly approve at least four of the first seven posts, we continue producing subscribed content. We still obtain your approval for each post before publishing it.
Subscription, Payment, And Cancellation
Monthly Starter is $299 per month plus a one-time $199 setup fee ($498 due at the first checkout). Quarterly Starter is $837 every three months with no setup fee. Monthly Core is $499 per month plus a one-time $199 setup fee ($698 due at the first checkout). Quarterly Core is $1,437 every three months with no setup fee. You authorize the recurring charge for the plan and cadence selected at checkout. The subscription renews automatically until you cancel before the next renewal or we cancel it under the guarantee. Cancel by replying to our service email or emailing support@alwaysoncreatives.com before the next renewal. Your sent timestamp determines whether an email was sent before the deadline. Cancellation stops future renewals; you may use the service through the period already paid for, and we finish content already paid for. Ordinary unused time is not refunded, except under the initial guarantee or where applicable law requires it. Prices are in U.S. dollars. Before service starts you sign our service agreement and separately accept these terms at checkout; signing does not charge you, and neither step replaces the other.
Initial Content Satisfaction Guarantee
The guarantee applies only to your first ICM purchase on monthly or prepaid quarterly billing. It does not apply to renewals, upgrades, or a restart after cancellation. It covers satisfaction with the initial content, not follower growth, leads, sales, or other business results. We first create seven posts to learn your preferences. This is the only approval gate that pauses further initial production. The 48-hour review period starts when we successfully send the review email with the link and exact deadline and the batch is accessible. These are 48 actual elapsed hours, including weekends. If dissatisfied, reply to the review email or email support@alwaysoncreatives.com by its stated deadline. For an email notice, its sent timestamp determines whether it was sent before the applicable deadline, not when we read it. Tell us which posts need changes, what specifically you dislike and why, and what you want changed: (1) select the post numbers; (2) identify the imagery, colors, layout, wording, tone, or topic you dislike and explain why; and (3) describe the direction you want instead. Feedback must be specific enough to guide changes. There is no minimum word count and references are optional. If timely feedback is incomplete or unclear, we will ask you to clarify; you then have 48 actual elapsed hours from when we send that request. If you do not respond in that period, refund eligibility expires. Revisions stay within the original onboarding brief. Correcting our interpretation is included; changing the business, audience, or offer is outside that brief. You must allow one feedback-driven revision round before requesting a guarantee refund. When the revised batch is accessible, we send another review email with the exact deadline. Its 48 actual elapsed hour period starts when the email is successfully sent and the batch is accessible. By that deadline, explicitly approve the posts you accept or request a refund by replying to the email or writing to support. Approval of four or more of the seven posts, on either the original or revised batch, ends the guarantee and clears the initial production gate. We then continue production and billing on the selected subscription, improve the remaining posts, and obtain approval for each before publishing. Silence is not approval. If zero to three posts are approved after the included revision, you may request the guarantee refund within the final review period. Missing an applicable initial review, clarification, or final review deadline expires refund eligibility. Before the initial taste gate is cleared, we hold further production and send a reminder. A late response does not restart expired eligibility. An approved guarantee refund is for the full initial payment: the full quarterly amount or the monthly payment including its $199 setup fee. We issue it within five business days to the original payment method; the bank or card provider may take longer to post it. The subscription ends immediately, work stops, and there are no future charges. You may not publish or reuse refunded content and must remove any refunded content already posted. We revoke access to refunded drafts and downloadable files when the refund is approved.
Ordinary Cancellation And File Closure
After ordinary cancellation, your portal access remains available for 24 hours after the later of (a) the end of your paid period and (b) delivery of all remaining paid work. At the end of that window, we close access and delete the content files in your portal and our internal working copies. We will tell you the exact download and deletion deadline in advance. We retain your archived brand file for a possible return, along with contracts and payment records. Published Instagram posts remain untouched. Backup copies are not subject to this 24-hour deletion deadline. The immediate access-revocation rule for approved guarantee refunds still applies.
Your Materials And Content Ownership
You authorize us to use the text, images, logos, brand files, and other materials you provide only to perform the services, create your requested deliverables, and publish content you approve to the selected channel. You remain responsible for the rights in materials you supply. After you have fully paid for the applicable service, you own the custom final work created specifically for you to the extent we own rights in it and can assign them. We retain our reusable templates, tools, and workflows, and grant you the rights needed to use paid final work that includes them as part of the deliverable. Third-party assets remain subject to their owners’ license terms. We do not promise exclusive copyright protection or that copyright will attach to every element, including AI-generated material. We do not assume permission to use your work in our portfolio. The guarantee restrictions on refunded content still apply after an approved refund.
Confidentiality And Notices
Each party will protect non-public information received from the other and use it only to perform or receive the services under the agreement. A party may share it with personnel and service providers who need it for that purpose and are required to protect it, or when disclosure is required by law. Electronic records and signatures may be used for this agreement and related service notices. The customer confirms that the signer is authorized to accept the terms for the identified customer. Review notices go to the signer or service email on file. Review deadlines start under the timing rules above, not merely when a notice is opened.