How We Use Information For ICM.

Who We Are

The Infinite Content Machine is a service offered by Synthoreum LLC, doing business as Always-On Creatives. Our mailing address is 8 The Green, Suite B, Dover, Delaware 19901. For questions about information connected with ICM, contact support@alwaysoncreatives.com.

Information Used For ICM

Depending on whether you book a demo or use the service, information may include your name and email, booking details, business and brand information, files and images you provide, service instructions, selected social channel, content requests and approvals, messages, payment details, and agreement records. We use it to schedule and communicate with you, prepare and deliver the service, publish content you approve to the selected channel, process payment, and maintain service records.

Service Providers

The site is provided through OpenAI Sites. Cal.com handles demo booking, including booking details such as name, email, notes, timezone, and selected date and time. Stripe and Whop support payment. PandaDoc supports agreements. Google Workspace and Resend support email. Supabase supports service records and private client post assets; our Supabase project is configured in US East (Ohio). For production work, customer-provided brand information and optional PNG assets may be sent through our Claude CLI workflow to Anthropic to assist with content production. These providers support the relevant activity; the provider list does not mean each receives every category of information.

Provider privacy notices: OpenAI, Cal.com, Stripe, Whop, PandaDoc, Google, Resend, Supabase, and Anthropic.

Your Materials And Publishing

We use the text, images, logos, brand files, and other materials you provide to perform the service, create requested deliverables, and publish content you approve to your selected channel. You remain responsible for the rights in materials you supply. We do not assume permission to use your work in our portfolio.

Site And Provider Technologies

The site includes a Cal.com booking embed. The site source reviewed for this notice contains no custom analytics or advertising-pixel integration. OpenAI Sites and service providers may collect technical information or use cookies as part of operating their platforms and embedded services; this notice does not claim that those providers collect no information.

Production Records

Production work may create internal records from service content, including assistant session transcripts (Anthropic Claude Code and OpenAI Codex), a private backup repository of our working files, and synced copies on our own devices. We use these records to plan, produce, and support the service and handle them under the service-file closure process below. Our account’s Improve Claude setting was ON before October 15, 2026 and is now OFF. While it was ON, data covered by Anthropic’s setting may have been used to improve models; Anthropic says covered data may be retained for up to five years. Turning the setting off does not undo prior processing or delete existing provider-held records. This provider handling is separate from our internal records and their deletion process. See Anthropic’s Claude Code data use information.

Service Records And Closure

We use active service information and materials while needed to deliver and administer the service. Under the service agreement: After ordinary cancellation, your portal access remains available for 24 hours after the later of (a) the end of your paid period and (b) delivery of all remaining paid work. At the end of that window, we close access and delete the content files in your portal and our internal working copies. We will tell you the exact download and deletion deadline in advance. We retain your archived brand file for a possible return, along with contracts and payment records. Published Instagram posts remain untouched. Backup copies are not subject to this 24-hour deletion deadline. The immediate access-revocation rule for approved guarantee refunds still applies. Data previously covered by our Improve Claude setting may remain subject to Anthropic’s applicable handling; turning the setting off does not retroactively delete it. An approved initial-guarantee refund ends the subscription and revokes access immediately. Contact us with a request about your information or files.

Requests And Questions

Email support@alwaysoncreatives.com about access to, correction of, export of, restriction of, or deletion of information connected with your service. We will confirm the request scope and the contact channel before taking action. Some records may need to be retained for service administration, agreements, payment records, or other applicable obligations. We will explain any part of a request we cannot complete.